Wagering can be on bonus funds and must be met within a certain period of time, it could be that the bonus expired. If you visit live help or email support they will be able to clarify this for you
Questions in this section
- What is a chat game?
- Can I play slots and bingo at the same time?
- Can I play in more than 1 room at once?
- How do I Pre-Buy tickets?
- Where can I view tickets that I have pre-bought?
- How do I claim free spins on Starburst from my Chat Game win?
- How do I check bingo game outcomes?
- How do bingo jackpots work?
- How will I know if I have won a bingo jackpot?
- How do I zoom out on my bingo tickets?